Trends in Technology

Are Self-Healing Platforms the Next Wave of Innovation in AI

October 21, 2019 by Bobby J Davidson
Read similar articles in: Business Technology, Cool Technology

A single hour of IT downtime results in a productivity loss worth $100,000 for more than 95% of businesses today. This is according to a survey in which large businesses took part. For more than half of the surveyed businesses, the losses exceed a million dollars. These losses make a strong case for IT systems that can quickly and efficiently recover from costly errors without having to switch off or go offline.

The good news is that advances in artificial intelligence (AI) and machine learning (ML) are helping many companies today to quickly and efficiently fix issues across systems without any human help or intervention. Self-healing platforms, the latest innovation in AI, promise to take this ability to the next level. What are the self-healing platforms enabled by AI and why are they a breakthrough technology? Let’s find out.

Knowing Self-Healing Platform—The Technology that Can Heal Itself

The self-healing networks enabled by AI are a massive step-up from the traditional networks of the past and the predictive and prescriptive networks that we have today. With traditional networks, you only know ‘what happened’. This means that you get feedback from systems about a problem only after it has occurred.

The system is based on human-made rules, which means its ability to interpret data is limited to the ability of the human mind. This makes it virtually impossible for the system to anticipate or predict ‘issues’ beforehand or even in real-time.

Although predictive networks are a step up from traditional networks, their ability is limited to finding out what will happen. Predictive networks look for patterns in past data and based on these patterns, they predict future behavior. Enabled by machine learning (ML) technology, predictive networks provide valuable insights to human workers to help them appropriately allocate network resources and correct issue.

Predictive networks are definitely better than the traditional networks but they’re not quite the breakthrough technology that businesses have yearned for long. Till now, many had thought that prescriptive networks, the networks that know how to fix future problems, were what businesses had long sought.

This is because these networks use AI algorithms to review past performance and without any human intervention, identify hidden factors that may affect future performance. This observation is free of any human logic which means there no human logic is applied to the process. Predictive networks can make accurate predictions about future outcomes and create forecasts to allow the humans overseeing these networks to make predictions about possible outcomes for their business in their future.

While predictive networks are a great innovation, they are completely overshadowed by self-healing networks or platforms, the latest innovation in AI. Why do we say this? Because self-healing platforms can do what no other technology before them has done: fix problems on their own. Self-healing platforms can accomplish the following without any human intervention:

  • Identify and prioritize factors that may impact the performance of the network
  • Make accurate and timely predictions about outcomes to allow optimal execution of remedies
  • Gain deeper insights and drive better decisions by correctly differentiating between casual and correlative factors

By correctly differentiating between casual and correlative factors, the AI-enabled self-healing platforms can establish the ‘causes’ for the network’s performance. This leads to more accurate predictions and better performing networks.

Additionally, self-healing networks can choose a course of action independently to maximize operational efficiency when faced with external factors or influences. Following are some of the reasons investing in AI-enabled self-healing platforms would make sense for businesses in the future.

1.     Automatically Fix Operational Issues

In the past, there was no way for businesses to completely avoid systems or operational failures. However, breakthrough technologies such as AI and ML have changed that. Now, self-healing platforms are promising to make things even better for businesses today.

With self-healing platforms, businesses can identify and solve operational issues automatically before they led to the complete failure of the system. Self-healing platforms understand how systems function normally; based on this understanding, they flag any deviations from the normal behavior as possible errors.

When a self-healing platform detects a problematic pattern, it automatically adjusts to ensure the continuation of normal operations. Manually fixing an issue with a system can take up to thirty minutes. On the other hand, it takes no longer than two minutes for a self-healing platform to fix the same issue. This means that you can save up to 90% of your time by replacing manual fixes with an AI-enabled self-healing approach. The costs advantages of this would be in the millions over the months, years, and decades.

2.     Improve Productivity

Self-healing platforms can identify patterns by analyzing tickets in help-desk software to improve productivity. By analyzing and fixing the problem in real-time, a self-healing platform can prevent the operations of a business from slowing down which can have an impact on overall productivity.

3.     Provide an Amicable Online Experience

You can drive sales by using AI to speed up your IT services. Prospective customers will be discouraged to buy from you if there are delays in the buying process, especially if they are used to an amicable online experience.

According to a Forrester Consulting study, 40% of customers won’t think twice to move to a competitor if an e-commerce site takes longer than three seconds to load. By implementing self-healing platforms in online purchasing systems, businesses can identify in real-time the slowdowns in the purchasing process and fix the issues proactively.

As seen above, self-healing platforms are the next wave of innovation in AI for the businesses out there. Therefore, you’d do well to consider this AI-powered technology for your business in the future. It will most likely benefit you.

A single hour of IT downtime results in a productivity loss worth $100,000 for more than 95% of businesses today. This is according to a survey in which large businesses took part. For more than half of the surveyed businesses, the losses exceed a million dollars. These losses make a strong case for IT systems that can quickly and efficiently recover from costly errors without having to switch off or go offline.

The good news is that advances in artificial intelligence (AI) and machine learning (ML) are helping many companies today to quickly and efficiently fix issues across systems without any human help or intervention. Self-healing platforms, the latest innovation in AI, promise to take this ability to the next level. What are the self-healing platforms enabled by AI and why are they a breakthrough technology? Let’s find out.

Knowing Self-Healing Platform—The Technology that Can Heal Itself

The self-healing networks enabled by AI are a massive step-up from the traditional networks of the past and the predictive and prescriptive networks that we have today. With traditional networks, you only know ‘what happened’. This means that you get feedback from systems about a problem only after it has occurred.

The system is based on human-made rules, which means its ability to interpret data is limited to the ability of the human mind. This makes it virtually impossible for the system to anticipate or predict ‘issues’ beforehand or even in real-time.

Although predictive networks are a step up from traditional networks, their ability is limited to finding out what will happen. Predictive networks look for patterns in past data and based on these patterns, they predict future behavior. Enabled by machine learning (ML) technology, predictive networks provide valuable insights to human workers to help them appropriately allocate network resources and correct issue.

Predictive networks are definitely better than the traditional networks but they’re not quite the breakthrough technology that businesses have yearned for long. Till now, many had thought that prescriptive networks, the networks that know how to fix future problems, were what businesses had long sought.

This is because these networks use AI algorithms to review past performance and without any human intervention, identify hidden factors that may affect future performance. This observation is free of any human logic which means there no human logic is applied to the process. Predictive networks can make accurate predictions about future outcomes and create forecasts to allow the humans overseeing these networks to make predictions about possible outcomes for their business in their future.

While predictive networks are a great innovation, they are completely overshadowed by self-healing networks or platforms, the latest innovation in AI. Why do we say this? Because self-healing platforms can do what no other technology before them has done: fix problems on their own. Self-healing platforms can accomplish the following without any human intervention:

  • Identify and prioritize factors that may impact the performance of the network
  • Make accurate and timely predictions about outcomes to allow optimal execution of remedies
  • Gain deeper insights and drive better decisions by correctly differentiating between casual and correlative factors

By correctly differentiating between casual and correlative factors, the AI-enabled self-healing platforms can establish the ‘causes’ for the network’s performance. This leads to more accurate predictions and better performing networks.

Additionally, self-healing networks can choose a course of action independently to maximize operational efficiency when faced with external factors or influences. Following are some of the reasons investing in AI-enabled self-healing platforms would make sense for businesses in the future.

1.     Automatically Fix Operational Issues

In the past, there was no way for businesses to completely avoid systems or operational failures. However, breakthrough technologies such as AI and ML have changed that. Now, self-healing platforms are promising to make things even better for businesses today.

With self-healing platforms, businesses can identify and solve operational issues automatically before they led to the complete failure of the system. Self-healing platforms understand how systems function normally; based on this understanding, they flag any deviations from the normal behavior as possible errors.

When a self-healing platform detects a problematic pattern, it automatically adjusts to ensure the continuation of normal operations. Manually fixing an issue with a system can take up to thirty minutes. On the other hand, it takes no longer than two minutes for a self-healing platform to fix the same issue. This means that you can save up to 90% of your time by replacing manual fixes with an AI-enabled self-healing approach. The costs advantages of this would be in the millions over the months, years, and decades.

2.     Improve Productivity

Self-healing platforms can identify patterns by analyzing tickets in help-desk software to improve productivity. By analyzing and fixing the problem in real-time, a self-healing platform can prevent the operations of a business from slowing down which can have an impact on overall productivity.

3.     Provide an Amicable Online Experience

You can drive sales by using AI to speed up your IT services. Prospective customers will be discouraged to buy from you if there are delays in the buying process, especially if they are used to an amicable online experience.

According to a Forrester Consulting study, 40% of customers won’t think twice to move to a competitor if an e-commerce site takes longer than three seconds to load. By implementing self-healing platforms in online purchasing systems, businesses can identify in real-time the slowdowns in the purchasing process and fix the issues proactively.

As seen above, self-healing platforms are the next wave of innovation in AI for the businesses out there. Therefore, you’d do well to consider this AI-powered technology for your business in the future. It will most likely benefit you.

A single hour of IT downtime results in a productivity loss worth $100,000 for more than 95% of businesses today. This is according to a survey in which large businesses took part. For more than half of the surveyed businesses, the losses exceed a million dollars. These losses make a strong case for IT systems that can quickly and efficiently recover from costly errors without having to switch off or go offline.

The good news is that advances in artificial intelligence (AI) and machine learning (ML) are helping many companies today to quickly and efficiently fix issues across systems without any human help or intervention. Self-healing platforms, the latest innovation in AI, promise to take this ability to the next level. What are the self-healing platforms enabled by AI and why are they a breakthrough technology? Let’s find out.

Knowing Self-Healing Platform—The Technology that Can Heal Itself

The self-healing networks enabled by AI are a massive step-up from the traditional networks of the past and the predictive and prescriptive networks that we have today. With traditional networks, you only know ‘what happened’. This means that you get feedback from systems about a problem only after it has occurred.

The system is based on human-made rules, which means its ability to interpret data is limited to the ability of the human mind. This makes it virtually impossible for the system to anticipate or predict ‘issues’ beforehand or even in real-time.

Although predictive networks are a step up from traditional networks, their ability is limited to finding out what will happen. Predictive networks look for patterns in past data and based on these patterns, they predict future behavior. Enabled by machine learning (ML) technology, predictive networks provide valuable insights to human workers to help them appropriately allocate network resources and correct issue.

Predictive networks are definitely better than the traditional networks but they’re not quite the breakthrough technology that businesses have yearned for long. Till now, many had thought that prescriptive networks, the networks that know how to fix future problems, were what businesses had long sought.

This is because these networks use AI algorithms to review past performance and without any human intervention, identify hidden factors that may affect future performance. This observation is free of any human logic which means there no human logic is applied to the process. Predictive networks can make accurate predictions about future outcomes and create forecasts to allow the humans overseeing these networks to make predictions about possible outcomes for their business in their future.

While predictive networks are a great innovation, they are completely overshadowed by self-healing networks or platforms, the latest innovation in AI. Why do we say this? Because self-healing platforms can do what no other technology before them has done: fix problems on their own. Self-healing platforms can accomplish the following without any human intervention:

  • Identify and prioritize factors that may impact the performance of the network
  • Make accurate and timely predictions about outcomes to allow optimal execution of remedies
  • Gain deeper insights and drive better decisions by correctly differentiating between casual and correlative factors

By correctly differentiating between casual and correlative factors, the AI-enabled self-healing platforms can establish the ‘causes’ for the network’s performance. This leads to more accurate predictions and better performing networks.

Additionally, self-healing networks can choose a course of action independently to maximize operational efficiency when faced with external factors or influences. Following are some of the reasons investing in AI-enabled self-healing platforms would make sense for businesses in the future.

1.     Automatically Fix Operational Issues

In the past, there was no way for businesses to completely avoid systems or operational failures. However, breakthrough technologies such as AI and ML have changed that. Now, self-healing platforms are promising to make things even better for businesses today.

With self-healing platforms, businesses can identify and solve operational issues automatically before they led to the complete failure of the system. Self-healing platforms understand how systems function normally; based on this understanding, they flag any deviations from the normal behavior as possible errors.

When a self-healing platform detects a problematic pattern, it automatically adjusts to ensure the continuation of normal operations. Manually fixing an issue with a system can take up to thirty minutes. On the other hand, it takes no longer than two minutes for a self-healing platform to fix the same issue. This means that you can save up to 90% of your time by replacing manual fixes with an AI-enabled self-healing approach. The costs advantages of this would be in the millions over the months, years, and decades.

2.     Improve Productivity

Self-healing platforms can identify patterns by analyzing tickets in help-desk software to improve productivity. By analyzing and fixing the problem in real-time, a self-healing platform can prevent the operations of a business from slowing down which can have an impact on overall productivity.

3.     Provide an Amicable Online Experience

You can drive sales by using AI to speed up your IT services. Prospective customers will be discouraged to buy from you if there are delays in the buying process, especially if they are used to an amicable online experience.

According to a Forrester Consulting study, 40% of customers won’t think twice to move to a competitor if an e-commerce site takes longer than three seconds to load. By implementing self-healing platforms in online purchasing systems, businesses can identify in real-time the slowdowns in the purchasing process and fix the issues proactively.

As seen above, self-healing platforms are the next wave of innovation in AI for the businesses out there. Therefore, you’d do well to consider this AI-powered technology for your business in the future. It will most likely benefit you.


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