Bobby J Davidson, Author at Percento Technologies

How Technology Can Help Optimize the Customer Experience

A recent survey revealed that 86% of customers are willing to pay more for a better customer experience. This...

Vendor management has always been a critical part of operations management. It requires consistent effort toward improving vendor relations,...

Digital is the way to go now and especially so for e-commerce. Market intelligence reports showed that e-commerce sales...

The tech industry has always been central to progress, but its role has become more pronounced in the past...

Modern Workforce | The term ‘digital transformation’ requires no introduction since it has been the top topic of discussion...

Employee satisfaction has become a trending buzzword in the post-COVID era, with thousands of organizations becoming more employee-centric to...

We live in an age where productivity has one of the most important aspects of our daily lives. So...

The COVID-19 pandemic has proved that remote work is possible and sustainable long-term. Today, thousands of businesses, including those...

Almost every industry in the market was impacted by COVID-19. Thousands of businesses were forced to shut down or...