Trends in Technology

What Is IT Vendor Management and How Does It Optimize Operations

May 5, 2023 by Bobby J Davidson
Read similar articles in: Business, Business Technology, Uncategorized

Vendor management has always been a critical part of operations management. It requires consistent effort toward improving vendor relations, managing partnership risk, and maintaining payment schedules. In a nutshell, it’s a lot of work but worth the time and energy. Thankfully, technological innovation has led to the introduction of IT vendor management solutions, increasing efficiency.

SAP Fieldglass, Precoro, Gatekeeper, etc., are some of the top vendor management systems in the market, but they aren’t the only ones. This blog will explain vendor management systems, their typical features, and how they optimize operations.

What Is IT Vendor Management?

IT Vendor Management, or vendor management systems, are cloud-based applications designed to organize, streamline, and automate tasks related to vendor management to increase efficiency and effectiveness. Relationship management continues to have significant involvement of people, but technology facilitates most data management, analytics, and payment processing.

The system also maintains digital records of your contracts, compliance information, and vendor details for reference and future comparison.

Vendor Management System Features

Modern vendor management systems are exceptionally advanced since most operate within a cloud environment. Businesses often leverage hybrid clouds or multi-clouds to ensure their systems have access to public domains while keeping parts of the data private.

Following are some of the features all vendor management systems have:

1. History and Insight-Based Contract Suggestions

We mentioned that the IT vendor management systems store contracts, but that isn’t all. Modern innovations allow your system to analyze the contents, draw up industry-wide contracts for reference, consider capabilities and generate new content suggestions.

Truthfully, this level of work also requires AI involvement, but clouds themselves are advanced technology.

2. Vendor Performance Metrics

You or your operations manager will need to set the criteria for vendor performance rating, but the machine will do the grading. For example, it will assign a score based on the timeliness of the product, service delivery, or quality.

Thus, each vendor gets an unbiased score to help you gauge the general trends. Your team can consider the data and add notes to mention exceptions, but this automation and automated report generation will save you time and money.

3. Risk Analysis and Reports

The best part about cloud-based vendor management systems is that they have access to all data available on the internet. Hence, your automated system can extract the data about the vendor and assign a risk value against their details.

It will thoroughly study potential disputes and help you arrive at a level-headed solution.

4. Access to Vendors

Vendor markets are thoroughly saturated on the ground, and finding the partners they’re looking for is often tricky. Hence, vendor management systems ease this discomfort, helping families enter the digital market to get the products they need.

It simplifies vendors’ access and relevant information beforehand, boosting efficiency.

How Do Vendor Management Systems Optimize Operations

Vendor management is part of operations management, so making it efficient and effective will optimize overall operations. Following are the key benefits of using vendor management systems for managing and streamlining third-party processes:

1. Efficiency Due to Digitized Operations

A vendor management system will digitize vendor-related operations from the beginning to the end. The application facilitates vendor search, efficiently sorting through thousands of possibilities to shortlist relevant vendors.

It will also leverage intelligent contract analysis to make relevant suggestions for terms and conditions. The system will also track project progress and completion while storing and updating relevant information. Lastly, it follows project completion and initiates payment generation after receiving the invoice.

The digitization of these processes increases their efficiency, allowing overall productivity to improve.

2. Optimized Vendor Selection

Public clouds and the Internet of Things (IoT) give your system access to the most publicly available information. This feature facilitates vendor risk analysis by allowing the system to extract all relevant information about the business and its previous partnerships.

It will also concisely present them, improving your vendor selection process and reducing the risk of fraud or non-compliance. Risk analysis is a critical part of vendor management that typically takes much longer, so digitization has significantly enhanced this function.

3. Performance Reports for Need Optimization

Your vendor management system can keep track of vendor performance and your product or service utilization. It can then use this information and compare it to existing order details to determine if the organization is ordering less or more than the requirement. Hence, using the system will help optimize costs and maximize operational value.

Additionally, this data analysis can optimize vendor selection by highlighting the economic benefits of engaging different vendors depending on order size. Some vendors offer more value for bigger orders, while others have cost and value benefits for smaller orders.

Hence, the system can help you achieve cost-efficiency.

4. Streamlined Payment Process

The best part about vendor management systems is that they can automate the payment process. You can update the system at the time of order completion, prompting it to send a request for an invoice to the vendors.

Once it receives the invoice, it can automatically start processing the payment, sending alerts to relevant team members. This automation is convenient because it ensures payments are not delayed or missed out, helping you maintain positive relations with your vendors.

5. Maintenance of Vendor Profile and Data

Lastly, vendor management systems are optimized for data storage and maintain updated profiles of vendors you have worked with. You can set the system up for automatic updates, allowing it to retrieve vendor information regularly to give you accurate vendor risk analysis.

This ability is convenient because it will allow you to know if your vendor has maintained their compliance status or if they have performed poorly since the last time you worked with them.

Final Thoughts

In short, IT vendor management systems are an optimal digital solution for part of the procurement process. Its automation, data management, and insightful reporting enable efficient and effective decision-making, leading to cost benefits and higher productivity.

Percento Technologies has helped several clients incorporate a suitable vendor management system in their organizations, and we can offer you the same expertise. Please contact us to learn more about our services or schedule a meeting.